Dubai, 18 May 2020: Al Jalila Children's Speciality Hospital, the only hospital specialized in
paediatric medicine in the United Arab Emirates, recently launched its Telehealth service, an
electronic platform that allows families of children in need of medical attention to
communicate with doctors and consultants at Al Jalila Children’s through direct video chat
technology from the ease of their homes and through their mobile phones. The new service has
proved to be highly popular among existing and new patients alike, with 75% of all
consultations now being done through the telehealth service.
Al Jalila Children’s Telehealth is a consumer friendly electronic platform customized to give
users a convenient, safe and secured access to premium patient care from anywhere in the
world without the need to visit the hospital. A team of highly experienced doctors and
consultants are available for families with children previously treated in the hospital that
require follow-up appointments, in addition to new patients, and second-opinions.
Dr. Mohammed Al-Awadhi, COO of Al Jalila Children’s, said: “We were keen, when launching
the Telehealth service, to provide an easy to use and accessible-to-all electronic service, and
ensure that it offers the same level of premium healthcare provided by the hospital through
actual visits. We are very pleased with the overwhelming response, as the electronic
appointments exceeded about 75% of the total hospital appointments.”
Dr. Al-Awadi added: “Being a smart hospital, we had adopted the most advanced systems and
technologies since we started our operations, and the Telemedicine service was one among the
first technologies that we developed because we believe that this service is the future of
modern medicine. However, this service gained much more importance in the wake of Covid-19
pandemic for being an essential tool that contributes to the safety of our young patients and
Al Jalila Children’s, the first and only paediatric hospital in UAE, caters for children and
adolescents up to the age of 18 years. Inaugurated on November 1, 2016, Al Jalila Children’s is
an ultramodern hospital with world-class teams of highly qualified healthcare experts that
employs smart technology designed to enhance patient care and outcomes. The hospital also
aims to foster clinical innovations, astute learning and development programmes, and hosts
cutting-edge research facilities. It is a 200-bed facility in a child and family friendly environment.
Find out more at www.aljalilachildrens.ae.