Most of the inpatient specialty wards at Al Jalila Children’s are on level three. The Child Mental Health ward is on the ground floor. The Rehab ward is on the first floor. The Heart Centre ward is on the second floor. You can find the wards easily by following way finding signage. If you are unsure, please ask a customer happiness team member for assistance.

If your child is being admitted for Cardiac, Neuro or Otolaryngology (ENT – Ear, Nose and Throat) surgery, there may be some extra information for you to familiarise yourself with. Please check with a member of the ward staff.

Patient rooms at Al Jalila Children’s
Our patient rooms have been designed to be inviting, warm, happy, calming, and educational. Most of our patient rooms are single rooms with lots of space and en-suite bathroom facilities. Patients and their family members are able to enjoy privacy. Our patient rooms are equipped  with control the light and temperature in their room. Every patient has access to an in-room entertainment system from his or her bed, with various entertainment options and parental access control.
What you need to know:

• Make sure to check what your visiting hours are before you leave – these may vary from ward to ward
• Each room has a special sleeper coach, so one parent or carer can stay overnight
• Play areas are located in each ward, with outdoor space on each floor, allowing patients and families to enjoy fresh air and access to outdoor recreational areas
• There is limited space for storage in the patient rooms. It is a good idea to only bring one small hand baggage sized bag
• Patients will be able to choose from a varied menu and have their meals delivered when they want to eat
• For parents, carers and visitors, hot and cold food is available from our food court on the first floor and a coffee shop in the main atrium. Pantry facilities are available on each specialty ward floor.

 We are here to help. If you don’t understand something or have a question, then please call 800 2524.